Warranty Conditions
At Tam Bo De USA, we are proud to offer our authentic, certified 24K gold-plated Bodhi leaves, which are officially inspected and approved by the Institute of Natural Resources and Environment. All materials strictly meet the Tam Bo De quality standards. Each unique piece is a masterfully handcrafted symbol of peace and mindfulness, built to last. All genuine purchases are protected by our dedicated quality assurance and warranty terms below:
Authenticity: The warranty applies exclusively to genuine products bearing the Tam Bo De logo and accompanied by a valid purchase order number.
Validity: The warranty is strictly valid within the designated warranty period from the date of purchase.
- Display Items: Covered by a 24-month to 10-year warranty against fading under normal conditions.
- Regular-Use Items: Covered by a 24-month to 5-year warranty against fading under normal conditions.
- Premium Product Line: Comes with a lifetime warranty.
Chemical Exposure: The warranty only applies if the product has not been exposed to any chemicals, perfumes, or harsh cleaning agents.
Physical Impact: The warranty is only valid if the product has no physical damage caused by sharp objects or accidental drops.
Product Integrity: The warranty only covers products that are completely intact, with no chips, cracks, or breakage.